Privacy Policy

1. Who We Are

K9 Detection Specialists is a professional dog training and detection dog service operating across the United Kingdom. Our contact details are:

• Business: K9 Detection Specialists
• Email: [email protected]
• Phone: 07460 122052
• Location: United Kingdom

2. What Data We Collect

When you use our contact form or get in touch with us, we may collect:

• Your name
• Your email address
• Your phone number (optional)
• The content of your message
• The service you are enquiring about

We do not collect any sensitive personal data, and we do not use cookies for tracking or advertising purposes.

3. How We Use Your Data

We use the information you provide solely to:

• Respond to your enquiry or booking request
• Provide the training services you have requested
• Contact you regarding your booking or consultation

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the basis of your consent (when you submit our contact form) and our legitimate interest in responding to enquiries about our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

5. How Long We Keep Your Data

We retain your contact information only for as long as necessary to fulfil the purpose for which it was collected — typically for the duration of our professional relationship and for a reasonable period thereafter for record-keeping purposes. We do not retain data indefinitely.

6. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — request deletion of your personal data
• Restriction — ask us to limit how we use your data
• Objection — object to our processing of your data
• Portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [email protected].

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data in transit.

8. Third-Party Services

Our contact form submissions are processed via GoDaddy's Inbox service. GoDaddy acts as a data processor on our behalf. Their privacy practices are governed by GoDaddy's Privacy Policy.

9. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.